Click on maps below

to view in full size!

People ask: “What is Pugh’s success and why has Pugh lasted so long while so many other companies come and gone?”  Everyone knows what is needed to be successful, but only a few companies carry it out day in and day out.  We’ve had a lot of competitors over the years and we believer we’re still because of our people, products, & performance.  The first reason, our employees, includes our office and sales staff, service technicians and the crews who do the installations.  They have been with us an average of ten years.  While going through apprentice training for four years, they also receive on the job training as well as classroom training through RSES (Refrigeration Service Engineer Society).  They then have to pass a test to receive their Journeyman’s license.  Additionally the Pugh Heating and Air Conditioning has ongoing training to keep up with new technology.  You cannot fix today’s furnaces with knowledge you learned before 1992.  You must always stay current to be effective; our people do.  Keeping the edge n technology keeps Pugh in business.  One example is that all of our service technicians carry CO (Carbon Monoxide) detectors for your safety.  Our employees recreate us every day as one of Northwest Ohio’s largest and most conscientious companies.  They take pride in their workmanship and knowledge.  They support each other and the management at Pugh supports this positive attitude.  Our employees are solid and stable people…The Best!

Our product lines are also the best.  Pugh Heating and Air Conditioning carefully picks the items we sell.  We want the products to be the most dependable items available, producing high results, maximum dependability, and minimum repairs.

Carrier, our mail line, is one such product; committed to excellence, with over 1,100 scientists and engineers, spending over $100 million a year for Research and Development.  Carrier works hard at producing a dependable furnace and air conditioner with a presence in over 145 countries.  The famous Sistine Chapel in Italy is one such location which is comfortably heated and cooled by Carrier.  Carrier Corporation has been a world leader sin Willis Carrier invented modern air conditioning in 1902.

At Pugh Heating and Air Conditioning, we examine your needs; perform load calculations to determine the best equipment size.  We design a system for your home, and give you a competitive price and value for your hard-earned money.  Pugh offers a five (5) year material and labor warranty of every piece of equipment we sell, along with bank and special financing.  We can also provide VIP Service after the warranty expires.

Pugh’s family of co-workers bases everything they do on our founders’ principle, “If you take care of your customer, your customers will take care of you.”  James Franklin Pugh believed that in 1939, and it is still true today.  Pugh Heating and Air Conditioning has become an area leader in our industry by remembering that we are really in the people business.  We are never satisfied until our customers are; our focus will always remain the same.

The Distinguished Dealer Award (Pugh Heating and Air Conditioning winner 1995) recognizes Carrier's most successful, service-oriented dealers based on leadership and management, customer intimacy, brand recognition, expertise, and operational excellence.